Amélie had been asleep for two hours when her +41 number rang. It was a compliance officer from a Zurich private bank — calling to discuss a potential mandate.
Her VOZ Voice AI answered. In German. It collected the caller’s name, company, reason for calling, and the best callback time. It offered to schedule a callback for the next morning.
The compliance officer later told her he had assumed he was speaking to a Swiss assistant. Amélie called back at 8am. The mandate was signed two weeks later.