Mail services

Mail Forwarding Switzerland

We receive your corporate mail in Zug, scan it, notify you instantly, and forward or handle it according to your instructions — wherever you are in the world.

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Mail forwarding Switzerland

How it works

Received
Your mail arrives at our Zug address
Within hours
Scanned
We scan the exterior and contents on request
Within 24 hours
Notified
You receive an email notification with sender and date
Within 4h
Actioned
Forward, scan, hold, or destroy — your choice
Per instruction

Mail handling options

Scan only
We scan the contents of your letter and deliver a high-resolution PDF directly to your client dashboard and app. Physical letter is stored in your mailbox for 30 days then securely destroyed.
Included in all domiciliation plans
Physical forwarding
We forward your original mail by Swiss Post to any address worldwide. Tracked postal service. Ideal for letters that require an original document (passports, certified copies, contracts).
CHF 15–45 per shipment depending on destination
Secure destruction
Unwanted mail, advertising, and spam is securely shredded and destroyed according to Swiss data protection standards. We notify you before destruction of any official-looking correspondence.
Included in all plans — at your instruction
Mail forwarding is included in all domiciliation plans
Mail receipt, storage, and instant dashboard notifications are included at no extra charge in every VOZ plan. Scanning and physical forwarding are available as add-ons.
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Common questions

How quickly will I be notified when mail arrives?
As soon as your mail is processed at our Zug office — typically within 2 to 4 business hours of receipt, Monday to Friday from 09:00 to 17:00 CET. Official correspondence from Swiss authorities is flagged as priority.
Can I receive parcels and registered mail?
Yes. We accept all types of mail including standard letters, registered mail, parcels, and courier deliveries from DHL, FedEx, UPS and Swiss Post. A signature is provided on your behalf.
What happens to mail before I give instructions?
All incoming mail is logged, photographed and stored securely in your dedicated physical mailbox. Mail is kept for up to 90 days at no extra charge.
Can I set up automatic forwarding rules?
Yes. During onboarding you can configure standing instructions. Rules can be updated at any time from your VOZ dashboard.
Do you open mail without my permission?
Never. We do not open any envelope without your explicit authorisation. By default, we photograph the exterior of the envelope and notify you.
Is scanning compliant with Swiss privacy law?
Yes. Our process complies with the Swiss Federal Act on Data Protection (nDSG, revised 2023). All scans are transmitted via TLS-encrypted connection and stored in Switzerland.
What is the difference between scanning and forwarding?
Scanning means we open and photograph the contents and deliver the digital copy to your dashboard. Physical forwarding means we repackage and ship your mail via Swiss Post or DHL Express worldwide.
Can I use this address to open a Swiss bank account?
Yes. A registered domiciliation address from Virtual Office Zug is accepted by UBS, PostFinance, Valiant and most Swiss banks as a valid company address for account opening.

Get a Swiss mail address today

Set up your Zug business address and mail handling fast after verification. 100% remote, no travel required.

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