Frequently Asked Questions

Virtual office domiciliation is a service whereby your company is legally registered at a prestigious Zug address without requiring you to rent physical office space. You receive a professional Swiss address that can be used on all official documents, the commercial register, your website, and correspondence.

Your address with us functions as your official registered office (Sitz) for Swiss corporate law purposes. Incoming mail is received, scanned, and forwarded to you digitally or by post, depending on your preference.

Yes, completely legal. Swiss corporate law (CO Art. 117) requires a company to have a registered address in Switzerland, but does not require the company to operate from that address. Thousands of Swiss companies — including large multinationals and holding structures — use registered-address services.

We maintain full compliance with Swiss commercial registry requirements and AML regulations. Our domiciliation agreements are recognised by cantonal authorities, banks, and courts.

For companies that are already incorporated, your Zug address can be activated within 24 hours of completing our onboarding and signing the domiciliation agreement.

If you are forming a new company, the commercial registry process in Zug typically takes 5 to 10 business days from the moment all notarised documents are submitted.

All mail addressed to your company is received at our Zug location. Depending on your plan:

• Scan & Email: We scan every item and send you a PDF by email, typically within 1 business day of receipt.
• Physical Forwarding: We forward originals to your chosen address worldwide, charged at cost + a small handling fee.
• Hold for Collection: Mail is held securely for your periodic in-person collection if you prefer.

Time-sensitive legal notices or official correspondence from Swiss authorities are flagged and emailed to you immediately.

Yes. Swiss banks accept domiciliation addresses as the registered office of a company. However, Swiss banks also require KYC documentation for beneficial owners and may ask for additional due diligence materials.

We work with partner banks and fintech providers familiar with virtual-office setups. Upon request, we can provide a letter of domiciliation confirming your address, which most banks require as part of their onboarding.

No. For domiciliation alone, no physical presence is required. The entire process — agreement signing, identity verification, and setup — can be completed remotely using digital-signature tools.

If you opt for company formation, some steps (such as notarisation) may require either physical presence or a notarised power of attorney, which we can guide you through remotely.

Our resident directors are Swiss-domiciled professionals with backgrounds in corporate law, fiduciary services, and business administration. All directors are Swiss citizens or C-permit holders residing in Zug or neighbouring cantons.

Swiss law requires that GmbH companies have at least one person with signing authority (Zeichnungsberechtigter) who is domiciled in Switzerland. Our service fulfils this requirement.

No. Resident directors provided through our service are listed in the commercial register to satisfy Swiss residency requirements only. They are explicitly restricted from bank access and financial transactions through a legally binding letter of indemnity and a shareholder resolution.

Full control of your company's banking remains exclusively with you as the beneficial owner.

We maintain a pool of qualified resident directors. In the event that your assigned director is no longer available (retirement, relocation, or other reasons), we will appoint a replacement and manage the commercial registry update at no additional charge.

You will be notified at least 30 days in advance of any director change, and the transition will be seamless with no interruption to your registered status.

Under Swiss law, directors bear statutory liability for the proper conduct of the company. To protect our resident directors, we require:

• A comprehensive indemnity agreement signed by the beneficial owner.
• Regular confirmation that the company is in good standing and compliant with Swiss law.
• Notification of any material change in business activities.

We reserve the right to resign if any activity poses legal or reputational risk. Our legal team reviews the arrangement annually.

Yes. We provide resident directors (Verwaltungsrat) for Swiss AG (Aktiengesellschaft) structures as well as GmbH entities. AG requirements are somewhat more complex — the board must have a quorum of Swiss-domiciled members — and pricing may differ. Contact us for a customised quote.

The typical timeline from instruction to registration in the Zug commercial register is 5 to 10 business days, assuming all documentation is in order.

The process involves: drafting the articles of association, depositing share capital in a blocked account, notarisation, and submission to the Cantonal Commercial Registry Office (Handelsregisteramt). We manage all steps on your behalf.

The minimum share capital for a Swiss GmbH is CHF 20,000, which must be fully paid up at incorporation. This capital is deposited in a blocked bank account and released to the company immediately upon registration.

For a Swiss AG, the minimum is CHF 100,000, of which at least CHF 50,000 must be paid up at incorporation.

No. Foreign nationals can own 100% of a Swiss GmbH or AG. There are no restrictions on foreign beneficial ownership. The only requirement is that at least one person with signing authority (Zeichnungsberechtigter) must be domiciled in Switzerland — which our resident director service covers.

Yes, foreigners can be listed as directors of a Swiss company. However, Swiss law requires that among the directors with signing authority, at least one must be domiciled in Switzerland. This is why most foreign-owned Swiss companies appoint at least one Swiss-resident director alongside the foreign principals.

Zug offers one of the lowest corporate tax rates in Switzerland. The combined effective rate (federal + cantonal + municipal) is approximately 11.9% for most companies.

Specific rates may vary depending on company size, profit, and applicable holding or participation deductions. We strongly recommend consulting a Swiss tax advisor for your specific situation. We can refer you to trusted partners.

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• Bank transfer (CHF, EUR, USD)
• Stripe-powered online payments
• Annual invoicing by arrangement

Invoices are issued at the start of each billing period and are payable within 14 days.

No lock-in for monthly plans. You can cancel with 30 days written notice. For annual plans, the fee covers the full 12-month period and is non-refundable after the initial 14-day cooling-off period, except where required by law.

Company formation fees are one-off charges and are not subject to recurring billing.

We offer a 14-day full refund on new domiciliation subscriptions, no questions asked. After 14 days, refunds are assessed on a case-by-case basis. Services already rendered (such as mail handling, company formation steps, or government fees paid) are non-refundable.

Our primary billing currency is CHF (Swiss Francs). For international clients, we also accept EUR and USD at the prevailing exchange rate at the time of invoice. Bank transfer fees and currency conversion costs are borne by the client.

Yes. We comply with both the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (nFADP, revised 2023). As a Swiss-based service provider, we apply Swiss data protection standards which are recognised as equivalent by the EU.

We process only the minimum data necessary to provide our services and never sell personal information to third parties. A full Privacy Policy is available on our website.

Client data is stored on servers located in Switzerland and the European Economic Area (EEA). We do not transfer personal data to countries outside the EEA or Switzerland without appropriate safeguards (standard contractual clauses or equivalent).

Scanned mail images are stored in encrypted form and automatically deleted after 12 months unless you request longer retention.

Our domiciliation and company administration services are subject to Swiss cantonal commercial law. We operate in compliance with the Anti-Money Laundering Act (AMLA) for applicable activities and maintain a written AML policy including client due diligence (KYC) procedures for all onboarding.

We are registered with the Zug cantonal trade register and operate transparently under Swiss law.

Switzerland has a stable and predictable legal environment. In the event of regulatory changes affecting our services, we will notify all clients at least 60 days in advance and provide guidance on any required adjustments.

Our legal team monitors regulatory developments at both the federal and cantonal level on an ongoing basis. Switzerland has been a reliable jurisdiction for business for over a century and regulatory stability is a core feature of the Swiss system.